“Capio’s team is well-versed in the intricacies of assisting patients through education and managing healthcare accounts. Their collection methodology and specifically their Patient Advocacy Team work hard to protect our hospitals’ reputations and patient relationships. We are caregivers and everyone wins with our relationship that is compassionate, compliant and complaintless."
Not-for-profit U.S. Health System
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“I would like you all to know how much I appreciate your kindness when you call. I hope everyone had a wonderful Christmas and will have a New Year filled with peace and love.”
Patient
“Although I am not able at this time to pay the full balance of my account, please accept this payment towards the balance owed. I also would like to thank your representative Doris for being respectful and polite during our phone conversation. Mrs. Doris is the only person who has contacted us concerning the account and treated us with respect. Just the conversation with Mrs. Doris made us want to do everything in our power to settle this account.”
Patient
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